Frequently Asked Questions

We're open Monday through Saturday from 10 am - 6 pm and closed on Sundays.

We are located in Braselton, Georgia. We serve the surrounding areas including, Jefferson, Pendergrass, Buford, Hoschton, Winder, Suwanee, Gainesville, Statham, Lawrenceville & more.

Absolutely! At The Velvet Stem, we believe in sharing the art of creating vintage elegance. We offer various classes designed for all skill levels, including floral arrangement workshops where you can learn to craft stunning bouquets and centerpieces. Additionally, we also host sourdough preparation classes, combining our love for flowers with the art of baking. For more information and to register for our upcoming events, please visit our events page.

Florals: Please order at least 2–3 days in advance. Sourdough: We require one week’s notice. *These orders must be confirmed before the notice period begins to ensure we can fulfill your request on time.*

Yes, orders can be placed through our website, email or by messaging us directly via phone.

We offer same-day/next day delivery and standard delivery. Our same day shipping is only applicable until 12 pm on the day of the delivery request. After 12 pm, the earliest delivery time is next day.Standard delivery is two-day or on the day selected by the purchaser.

Yes, we do offer same-day delivery, but only for select items and all orders must be submitted by 12 pm on the day of same-day delivery. If you’re in need of something urgently, please reach out to let us know which product you're looking for, and we’ll be happy to let you know if it’s available for same-day service.

Yes! You can purchase a gift card via our online shop.

No, we do not ship any products at this time. Thank you for your understanding!